1: Condition of Returns: We gladly accept exchanges for items purchased on La-Collections, provided they are returned in new condition with no damage or signs of use
2: No Returns on Used Items: Please note that we do not accept returns on products that have been used by the customer.
3:Exchange Only: We do not offer refunds on any purchased products. However, we are committed to making exchanges to ensure customer satisfaction.
4:Quality Assurance: We prioritize the quality of our products and ensure that only new, unused items are shipped to our customers.
5:Refund Policy: As we do not provide refunds, please ensure to review your purchase carefully before completing the transaction.
6: Care Instructions: For used clothing items, kindly follow the recommended care instructions provided to maintain their quality and avoid the need for returns.
7:Customer Satisfaction: Our aim is to make our customers feel valued and satisfied with their purchases. We are here to assist you with any concerns regarding your order.
8:Contact Us: Should you have any questions or require assistance regarding exchanges, please don’t hesitate to reach out to our customer support team.
9:Timely Returns: To facilitate smooth exchanges, please ensure that returns are made within the specified timeframe outlined in our return policy.
10: Return Period and Replacement Timeline: Customers are required to initiate returns within 3 days after the product reaches us. Upon receipt of the returned item, a new replacement will be delivered within 7 days to ensure a seamless exchange process.
11:Continuous Improvement: We continuously strive to improve our services and welcome any feedback from our customers to enhance their shopping experience with La-Collections.
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